Code Red

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Code Red

Postby Sheila » Fri Feb 08, 2013 7:06 pm

Ok, so I am sure we all got the "code red" call. After listening to the entire message, what exactly are you trying to tell the residents? As the only message was about updating your information for it.....What is Code Red? Called the PD and fire dept. no answer. Officer on duty called me back, had no clue what I was talking about or what "Code Red" was. If the town wasnt in a panic over the snow storm before they were just pushed to the edge with a phone call of "Code Red."
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Re: Code Red

Postby Rob C » Sat Feb 09, 2013 3:56 pm

You can read more about it here.

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Re: Code Red

Postby ebakenoza » Sun Feb 10, 2013 12:40 pm

Rob C , how can we read a SUSPENDED website????
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Re: Code Red

Postby JohnH » Sun Feb 10, 2013 9:04 pm

ebakenoza wrote:Rob C , how can we read a SUSPENDED website????


Not sure what you mean by SUSPENDED, it worked fine for me.
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Re: Code Red

Postby JohnH » Sun Feb 10, 2013 9:16 pm

Sheila wrote:Ok, so I am sure we all got the "code red" call. After listening to the entire message, what exactly are you trying to tell the residents? As the only message was about updating your information for it.....What is Code Red? Called the PD and fire dept. no answer. Officer on duty called me back, had no clue what I was talking about or what "Code Red" was. If the town wasnt in a panic over the snow storm before they were just pushed to the edge with a phone call of "Code Red."


Code RED has been talked about for a long time in BOS meetings and I think that the message Shawn left explained it all fine as well as directing residents to the link on the Town site. My mother got the call as well as we did and went to the Town site as explained and filled out the additional info. It all seemed fairly straight foward and I believe will be a great tool for sharing important Town news with the residents.

I don't understand how anyone was "pushed to the edge" by a phone call giving information.

Also, we do not have a full time fire department so why would you expect anyone to answer when you called? PD also only has one officer on duty after hours as well, which is why you didn't get anyone to answer when you called. I would think someone who worked for the PD would be aware of this.
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Re: Code Red

Postby Rob C » Sun Feb 10, 2013 10:23 pm

ebakenoza wrote:Rob C , how can we read a SUSPENDED website????

Town website was down for a little while earlier today. You must have brought the site up during that time period.
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Re: Code Red

Postby shawn_oneil » Thu Feb 14, 2013 2:56 pm

Update:
260 email address have already been entered along with 160 Mobile numbers since Friday.
If the storm had caused power outages as expected this would have been the best method to communicate with the public to give updates.
Shawn
Shawn O'Neil


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Re: Code Red

Postby shawn_oneil » Thu Feb 14, 2013 3:02 pm

Sheila wrote:Ok, so I am sure we all got the "code red" call. After listening to the entire message, what exactly are you trying to tell the residents? As the only message was about updating your information for it.....What is Code Red? Called the PD and fire dept. no answer. Officer on duty called me back, had no clue what I was talking about or what "Code Red" was. If the town wasnt in a panic over the snow storm before they were just pushed to the edge with a phone call of "Code Red."


Here is the text that was announced. I highlighted the important text in red that answers your question.

This is Shawn O’Neil from the Board of Selectmen with an important message for all residents and businesses located in the Town of Danville.

The Town has licensed the CodeRED Community Notification System to help disseminate important or critical information to our residents.

You are receiving this phone call because your number is currently in the CodeRed database. There are currently no cell phones in this database.

We encourage all residents and businesses to go to the Town website at http://www.TownOfDanville.org, click on the CodeRED logo located at the top of the page and follow the instructions to enter your contact information, including additional phone numbers, Text and email addresses, to ensure all of the data in our system is accurate and current.

If you know of anyone who did not receive this call who lives in the Town of Danville please encourage them to visit the Towns website at http://www.TownOfDanville.org and enter their information.

If you do not have Internet access, please contact a friend or family member to help add your contact information to the emergency database. You can also call the Selectmen’s office at 382-8253 Ext 3 for assistance during business hours.

Thank you


If you desire to be removed from the list please send a letter to the BOS office and you will be removed.
Thank you,
Shawn
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Re: Code Red

Postby shawn_oneil » Thu Feb 14, 2013 4:11 pm

Danville joins CodeRED system

Eagle Tribune Article wrote:Danville joins CodeRED system
The Eagle-Tribune

DANVILLE — The town is now participating in the CodeRED emergency communication system, allowing local officials to quickly provide the community with vital information.

The system was launched in Danville on Friday, shortly before a major snowstorm hit the region, town emergency management director Shawn O’Neil said.

Residents were sent a message that directed them to the town website, TownofDanville.org, and invited to add contact numbers and inform others about the system, he said.

To be contacted in an emergency, all phone numbers, email and text addresses must be added to the system.

Residents are urged to log on to the town website and follow the CodeRED link at the top of the page. Anyone without Internet access may call the Board of Selectmen’s office at 382-8253, Ext. 3, Monday through Thursday, to add their information.

Street addresses and primary phone numbers are required.

Any questions or comments should be directed to the emergency management director at EMD@TownofDanville.org.
Shawn O'Neil


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Re: Code Red

Postby James Mickalide » Thu Feb 14, 2013 6:21 pm

I did register for this but I did not register with a cell phone. After thinking about this I find if there is a prolonged power outage I lose phone service. There is a teleohone box at my street entrance that uses power and has some kind of backup but after sometime the system goes down. I only mention this as an observation.

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Re: Code Red

Postby shawn_oneil » Thu Feb 14, 2013 7:24 pm

James Mickalide wrote:I did register for this but I did not register with a cell phone. After thinking about this I find if there is a prolonged power outage I lose phone service. There is a teleohone box at my street entrance that uses power and has some kind of backup but after sometime the system goes down. I only mention this as an observation.

Jim


Jim,
The database initially only had land lines. You can add your cell phone as well, and enable email and/or TXT messages as well. These are parallel efforts such that your land line and cell phone will be contacted if a message were to go to your household.
Shawn
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Re: Code Red

Postby shawn_oneil » Sun Feb 17, 2013 2:18 pm

http://www.unionleader.com/article/2013 ... 016/news07

Danville to keep residents in the loop

By JASON SCHREIBER
Union Leader Correspondent
DANVILLE - Fear spread quickly through this sleepy town when Paul McDonald bludgeoned his Danville landlord with a hammer in 2008.

Police converged on the residence where yellow police tape was strung up around the grisly murder scene.

Residents feared a killer was running loose in their neighborhood.

At the time, the town had no system to instantly notify residents about what was happening.

But that's about to change thanks to a new mass notification system launched last week.

The town is now using CodeRED, a system that allows town officials, police, and fire to call the entire community with vital information efficiently. They can instantly send messages out to the public about emergencies, road closures, weather, and other situations on landline phones, mobile phones and other devices. They can also e-mail and text the messages.

"The system is a means for area officials to get into contact with residents quickly to disseminate information. The system can be used to send targeted messages to a particular area of town. Information such as a leaky propane tank can create a message going to residents within a half-mile radius from a critical area, road closures, accidents resulting in roads to avoid, etc.," said Selectman Shawn O'Neil, the town's emergency management director.

Police Chief Wade Parsons said he approached selectmen with the idea of launching the system about a year ago. It will cost just over $3,000 a year, he said.

Parsons said the system would have been especially helpful during the McDonald murder investigation.

"There was a lot of concern because roads were closed and helicopters were flying overhead," he said. "That would have been a perfect opportunity to get the information out to let people know that the community wasn't in any danger at that point."

The system's launch was moved up due to last week's blizzard and would have been used to update residents on power outages, but the lights stayed on even with snowfall totals of around two feet.

The initial message delivered to residents directed them to the town's website, http://www.townofdanville.org, where they can add additional contact numbers. It also asked residents to get the word out by telling family, friends and neighbors about the system.

O'Neil urged all individuals and businesses to visit the website to add their cell phone numbers and "non-traditional phones" as well as e-mail and text addresses.

Those whose contact information isn't in the database will not receive messages.

Businesses and residents who have unlisted phone numbers or have changed their phone number recently, and those who use only cell phones or have VoIP phones, such as Vonage, as their primary numbers should register, O'Neil said.

Those without Internet access are asked to call the selectmen's office at 382-8253, ext. 3, during business hours to request data entry.

Anyone with questions should contact O'Neil at emd@townofdanville.org.

jschreiber@newstote.com
Shawn O'Neil


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